Alberta College of Social Workers

Community Support Worker (Casual)

Edmonton   |      November 08, 2017 12:00

Category:     SW Dip, BSW
Closing Date:     11/22/2017
Employer:     Bissell Centre
Title:     Community Support Worker (Casual)
Address:      10527 96 Street
City:     Edmonton
Date Posted:     11/08/2017

Through our vision to eliminate poverty in our community, and guided by a passionate concern for the dignity and well-being of each individual, Bissell Centre’s work is based on building relationships, hope and trust. Our mission is to work with others to empower people to move from poverty to prosperity. We enable people to meet their own basic daily needs, participate in community, have sustainable livelihoods, feel hope for the future and make plans for a prosperous life.


The Drop-In, (relocated on a temporary basis) is a space for adults to access essential supports and services, build relationships, and participate in recreation and wellness activities. The Community Support Worker practices from a person-centered and harm reduction perspective. This position works to ensure a welcoming and safe environment for all participants accessing the Drop-In, as well as, facilitating and/or leading small groups that build skills and empower participants.  The successful candidate with formal training in Social Work may have the potential to transition into a program specific role at a later date.

Qualifications:     The ideal candidate would possess the following qualifications:

• Diploma or Degree in Social Work or related field is a requirement for this position
• Minimum 1 year relevant employment experience
• Knowledge of Aboriginal Cultural Resources, Ceremonies and Protocols is an asset
• Familiarity with issues of poverty, homelessness and Edmonton’s urban core
• Strong written and verbal communication and interpersonal skills, result oriented, good time management, strong organizational and problem-solving skills
• Demonstrated proficiency in Microsoft Word, Excel, and Outlook
• Criminal Record and Child Welfare checks are required
Description:     Specific responsibilities of the position include:

• Ensure a welcoming and safe environment for all participants accessing the Drop-In
• Assist participants to access Bissell Centre services available in the Drop-In, which include: coffee, lunches, haircuts and other basic need services
• Use de-escalation skills and provide crisis intervention as required
• Encourage and support participants to achieve their goals through accessing other external or internal resources and services
• Engage participants in intentional and purposeful conversations, this may include providing individual support or advocacy to participants
• Assist with maintaining the Drop-In, including: general cleanliness, stocking supplies, organizing storage areas, and reporting required repairs
• Assist with the orientation, ongoing training and support of volunteers
• Plan and coordinate Drop-In recreational/life skills programs and activities, alongside the Community Participation Coordinator
• Ensuring daily maintenance of Drop-In Specific logbooks, records and stats sheets
• Enter client data into the Efforts to Outcomes Database
• Attend regular meetings and trainings as required
• Able to attend shifts Monday to Friday from 8 am to 12 pm.

Please forward your resume to:     Interested candidates are invited to submit their resume and cover letter by November 22, 2017 to:

Mark Bubel
Manager Drop In Services
Bissell Centre
10527 96 Street
Edmonton, AB T5H 2H6
780-423-2289 ext 136