Alberta College of Social Workers

Resident Support Supervisor

Calgary, AB T2H 2K6   |      January 05, 2018 12:00

Category:     SW Dip, BSW, MSW, RSW
Closing Date:     01/26/2018
Employer:     Silvera For Seniors
Title:     Resident Support Supervisor
Address:      Suite 804, 7015 Macleod Trail SW, 403-276-5541
City:     Calgary, AB T2H 2K6
Date Posted:     01/05/2018
Salary:     Offers a Competitive Salary



About Silvera for Seniors

Silvera is Calgary's leading non-profit provider of affordable housing and services for people 65+. For more than 50 years, Silvera for Seniors has provided safe, affordable housing for 1,500 lower-income Calgary seniors from all walks of life. We are Calgary’s largest provider of affordable seniors’ housing, the second largest in Alberta.

Our 25 communities are located in all four quadrants of the city. They offer independent living with a range of housing and support options for lower-income people in the “silver era” of their lives.

We recognize that all people are individuals, and we work to create vibrant communities that residents can call home. We work with partners across Calgary to augment the services and supports we provide.

Qualifications:     Desired qualifications:

Degree or diploma in Social Work and registration with ACSW or eligibility to obtain
Leadership skills within a fast-paced self-managed team environment.
Experience and understanding of working with older adults, their families and the integration of services.
Case management experience, including complex cases
Must have own vehicle as occasional travel is required
Description:     See Yourself in Our Story

Resident Support Supervisor

Do you want to be a voice for seniors in Calgary? Do you want to help build communities that support independence, dignity and aging in community? Do you want to be part of a best-in-class results-based organization?

Our employees make a difference in the Silvera story and in the unique stories of each of our 1,500 residents. Our team works every day in our resident’s homes as leading advocates and caring providers of affordable homes and services for lower-income seniors.

We believe in a diverse workforce, career advancement, employee recognition and offering competitive salary and benefits package. We are committed to ongoing training and support for all employees, which helps them to create their careers and excel in providing professional and superior service to our residents.

This, we believe, makes us an employer of choice and a great place to work.

See yourself in our story as a Resident Support Supervisor

We currently have a full-time opportunity in our Beaverdam Community in SE Calgary. As a Resident Support Supervisor you will be working closely with the Placement Supervisor, this position assists community managers and residents to enhance their well-being by providing information, individual support, access and referral to services and programs. This role has accountability for direct supervision of Resident Support Coordinators.

Key responsibilities include:

Provides support to residents and their families in the transition process for residents arriving, during orientation, transferring between communities and transferring outside of Silvera.
Reviews and addresses complex referral cases, manages caseloads and resident support programs.
Play a crucial role in process improvements, identify training needs and provides recommendations to the manager of support services.
Establishing and maintaining working relationships with community agencies.
Supervises, motivates and monitors staff to ensure compliance with Silvera policies, procedures and standards.
Organize monthly team meetings and facilitate case consultation
For further information about Silvera for Seniors, we encourage you to visit our website at

We thank all applicants; however, only those selected for an interview will be contacted.
Please forward your resume to: